- Help -
ReserveRight

 
Database corruption problems:
  The program hangs.
  Database error codes are displayed.
  Information known to be in the system is missing from reports and displays.
  Out of sequence reports and displays.

Backup & Restore problems:
  Unable to restore a previous database backup.
  Getting message No source drive specified when restoring a database backup.

How To:
  How do I install or transfer ReserveRight to a different computer?
  How to setup ReserveRight to work with Multiple Databases.
 

Database corruption problems
Problem:  The program hangs.
Problem:  Database error codes are displayed.
Problem:  Information known to be in the system is missing from reports and displays.
Problem:  Out of sequence reports and displays.

Cause
Some of the database files are corrupt.  This can be caused by power outages, operating system and hardware failures, restarting the computer or powering off the computer while the program is still running.

Solution
Rebuild the database files, by performing the database check/repair procedure.  From the Main Selection Menu, select Management Utilities, Check/Repair Database and then Check/Repair Database Files.

Backup & Restore problems
Problem:  Unable to restore a previous database backup.
Problem:  Getting message "No source drive specified" when restoring a database backup. This occurs most often when the database is being transferring to a new computer and the required setup file has not yet been initialized. 

Cause
ReserveRight has not been setup yet on the computer.

Solution
From the Main Selection Menu, select System Setup, General Operating Procedures and then Backup / Restore Options.  Make sure that the Backup Device Id. is set correctly.  Then go back and repeat the restore procedure.

How do I install or transfer ReserveRight to a different computer?
1. Backup the database on the original computer.
2. Install the ReserveRight program on the new computer using your program installation disks.
3. Start the ReserveRight program on the new computer.
4. Navigate to Main Menu, System Setup, General Operating Procedures, Backup / Restore Options. This step creates a default setup profile that then lets you restore the original computer's database to the new computer.
5. Navigate to Main Menu, Management Utilities, Restore Database from a Previous Backup, Restore Reservation Database. Insert disk 1 when you're instructed to.

How to setup ReserveRight to work with Multiple Databases
The ReserveRight program files are located in directory "\RVSLIB" whereas the default database is located in directory "\RSVLIB\FILES". The user may create additional database directories. All database directories, including the default, must be sub-directories of "\RSVLIB". Example: Suppose the user wants a separate database for their lodge. Since their campground database exists in the default "\RSVLIB\FILES" directory, the user needs to create a database directory for the lodge. The following instructions (for the Windows 98 operating system) demonstrate how to setup the system to handle this situation.

1. First install and setup the ReserveRight program for the campground.
• Install both the ReserveRight program and its Windows Icons.

2. Create a Desktop shortcut Icon for the campground and name it CampG.
• Left-click Start, Programs, ReserveRight 7.0
• Right-click the "Run ReserveRight" Icon
   • Left-click Send to
   • Left-click Desktop (create shortcut)

• Right-click the Desktop "Run ReserveRight" shortcut Icon
  • Rename "Run ReserveRight" to "CampG"
  • Press enter

• Right-click the Desktop "CampG" shortcut Icon
  • Left-click Properties
    • Left-click the Program tab
      • Rename "ReserveRight" to "CampG"
      • Press enter

3. Create a Desktop shortcut Icon for the Lodge and name it Lodge.
• Right-click the Desktop "CampG" Icon
  • Left-click Copy

• Right-click on an empty spot on the Desktop
  • Left-click Paste

• Right-click the Desktop "Copy of CampG" shortcut Icon
  • Rename "Copy of CampG" to "Lodge"
  • Press enter

• Right-click the Desktop "Lodge" shortcut Icon
  • Left-click Properties
    • Left-click the Program tab
      • Rename "CampG" to "Lodge"
      • Change Cmd Line: to C:\RSVLIB\RSVSTART.BAT~Lodge     {where "~" is a space}
      • Press enter

Last updated: January 12, 2008